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Welcome to Financial Inclusion Support

Help to improve financial exclusion or issues affecting people on low incomes.

Based in the East Midlands, Financial Inclusion Support provides support to develop and implement comprehensive financial inclusion strategies and plans, effective partnership approaches and training.

It works on a consultancy basis but also helps organisations access relevant grants for work


  • Banking
  • Affordable credit/ credit unions
  • Tackling High Cost Credit
  • Illegal Money Lending
  • Debt
  • Maximising Income
  • Financial Capability/ Education (children/ adults/ vulnerable groups)
  • Supporting Saving in low income communities and Asset based welfare
  • Food Poverty and Fuel Poverty
  • Linking with Welfare Reform

Financial inclusion concerns people being able to access appropriate financial services, products and advice, as well as people having skills, knowledge and confidence to deal with money effectively.

Financial capability is the part of financial inclusion concerned with skills, knowledge and confidence in dealing with money, sometimes also referred to as financial education.  

Financial Inclusion Support can provide help with financial inclusion and financial capability. 

Financial inclusion support provided:

  • Strategy and action plan development: developing comprehensive approaches to tackle financial exclusion and financial vulnerability including banking, tackling high cost credit, affordable credit, debt, maximising income approaches, supporting saving in low income communities, financial capability 
  • Partnership development
  • Learning from national best practice 
  • Health and financial inclusion 
  • Neighbourhood and community approaches 
  • Evaluation 
  • Events 
  • Needs assessment 
  • Training and presentations: financial inclusion awareness; topic specific including: banking, affordable credit, tackling high cost credit, debt and maximising income approaches, supporting saving in low income communities, financial capability and education (for schools/ children’s services/ adult services and groups).  Training can also be developed bespoke for your group 
  • Support on tackling financial exclusion issues affecting specific groups such as: older people, children and young people, students, people with learning difficulties, various other vulnerable groups. 
  • Support with grants for projects


Michael Sheen, as part of his End High Cost Credit Alliance work, together with the Mirror's Fair Credit For All campaign, visited Nottingham on the 10 May 2019, hosted by the 'Nottingham Financial Resilience Partnership', the partnership which Financial Inclusion Support established and continues to work sessionally for. The day included visits to Whitemoor Academy to see a financial education lesson in action, meeting and hearing from a women's group in Aspley, from clients of St Ann's Advice Service and from clients at Nottingham Credit Union. People told their personal experiences of debt and credit and the often devastating impact it had had or was still having on their lives.

As part of the day, Emma at Financial Inclusion Support, presented an overview of development of the Partnership and work progress to date in the city and was also delighted to be part of hosting throughout the day.

The Aspley women's group that was part of the visit is a group that Emma had recently begun some work with for the 'Money Hubs' project. We are delighted that as part of Michael's visit, they officially launched as the 'Aspley Money Hub', becoming the first group to formally establish in the city!

Michael's visit to Nottingham was enabled through Experian who are a part of the Partnership. The inspiring school lesson they watched in action was actually taken from Experian's primary school resource, 'Values, Money and Me'.

The visit resulted in two page spread in the Mirror on the 22 May. The Mirror has given Nottingham it's second Fair Credit For All stamp of approval for the financial education work. What's more, Michael's End High Cost Credit Alliance will come back to Nottingham later this year for work with partners.


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